Frequently Asked Questions(FAQ)

About the Service

1. What is this website about?
This website allows users to create memorial profiles for their loved ones. Each profile can include a short biography, photos, and other details to celebrate and preserve their memory. Visitors can pay tributes by leaving comments on the profile.

2. Who can create a profile?
Anyone wishing to honour a deceased loved one can create a profile. This could include family members, friends or colleagues.


Creating a Profile

3. How do I create a profile?
To create a profile, click on the “Create a new profile” link after logging into the site. You’ll need to fill out details such as the person’s name, date of birth and passing, a short biography, and upload any photos you’d like to include. You can take the help of generative AI tools like ChatGPT, Gemini etc to write the obituary.

Click here for guidelines on how to create a meaningful and memorable profile. A sample profile can be found here.

4. What information can I include in a profile?
You can include:

  • Name of the deceased
  • Dates of birth and passing
  • A short biography or tribute
  • Photos
  • Any notable achievements or cherished memories

Fees and Payments

5. Is there a cost to create a profile?
No, there is no fee for the first year. After that there is an annual fee for hosting each profile on the website. This fee helps maintain the platform and ensure the profiles remain accessible.

6. How much does it cost?
Below is the costing for the basic package and the add-on’s after the first year.

Basic PackagePrice
Basic package includes uploading of the profile, photos and visitors will be able to leave a comment/tribute including photos. It also includes waterproof QR code Sticker, 4 no:s of differrent sizes.1000 /year
or
5000 /10 years
Add On’sPrice
QR code in metal sheet. 1 piece.4000

7. How do I make payments?
Payments currently are made via UPI, Paypal(for residents outside India) or a bank transfer using NEFT/IMPS.

8. Will I receive a reminder to renew my subscription?
Yes, you’ll receive reminders via email before your subscription expires.


Tributes and Comments

9. Can visitors leave comments on the profiles?
Yes, visitors can leave tributes, memories, or photos of support on the profile pages.

10. Are the comments moderated?
Yes, all comments are moderated to ensure they are respectful and appropriate. Inappropriate content will be removed.


Support and Assistance

11. What should I do if I encounter issues while creating a profile?
If you experience any issues, please contact our support team at Contact Us page, and we’ll be happy to assist.

12. Can I request changes to a profile after my subscription expires?
You will need to renew your subscription to make changes to an expired profile.

13. How can I contact support?
You can reach us through our support page at Contact Us page.


Other Questions

14. Can I create a profile for a pet?
Yes, our platform welcomes memorials for beloved pets as well.

15. Are there plans to add additional features to the platform?
We’re constantly looking for ways to improve. If you have suggestions, please share them with us through our Contact Us page.

16. What happens if I don’t renew my subscription?
If a subscription isn’t renewed, the profile will no longer be accessible to the public. However, it can be reactivated within 3 months by renewing the subscription.

17. Who can view the profile?
Anyone whom you have shared the link can view the profile. The links are not publicly listed on the website for search engine robots to index it.